Terms of use

Mohalla Shop lets neighbourhood shops publish what they have today, lets you ask them for a price, and lets you agree an order to collect at the counter. By using the app or this website you agree to these terms.

These terms are an agreement with AIPath DigiNext. “We” and “us” below mean AIPath DigiNext.

AIPath DigiNext is at 659, Ganga Vihar, Lucknow 226101, Uttar Pradesh, India.

Every offer, price, quote and order on Mohalla Shop is between you and the shop. The shop decides what it sells, at what price, in what condition and whether it has any left. We are where you found each other; we are not a party to the sale.

That means the shop is responsible for the goods, for the price it quoted, for having the stock it said it had and for anything that goes wrong with what you collected. If something is not right, take it up with the shop first — you know where it is, which is rather the point of a shop on your own street.

Mohalla Shop takes no payments and charges no commission. There is no wallet and no checkout. You pay the shop directly, in cash at the counter or by UPI from your bank app to theirs.

A UPI QR code shown on a shop’s page is an image that the shopkeeper uploaded. We do not verify it and cannot confirm who it pays. Check the name your UPI app shows before you confirm any payment. We hold no money at any point, so we cannot reverse a payment, and any refund is a matter between you and the shop.

• Give real details, and keep your password to yourself. What is done from your account is treated as done by you.
• One person, one account. Do not sign up on behalf of somebody else.
• If you think somebody else is using your account, change your password — that ends every other signed-in device at once.

• Publish only your own shop, and only offers you can actually honour. A price you post is a price you are offering.
• Upload only photos you have the right to use, and a UPI code that pays your own shop.
• Answer price requests honestly about stock, substitutions and how long you will hold an order.
• Follow the law that applies to what you sell — licences, labelling, weights, and anything your category requires. We do not check any of it for you.

• Post anything unlawful, abusive, misleading or that is not yours to post.
• Impersonate another shop or another person.
• Scrape, overload or attempt to break the service, or work around its sign-in.
• Use the service to sell anything you are not permitted to sell.

We may remove content or suspend an account that does any of these.

We try to keep Mohalla Shop working and accurate, but it is offered as it is. Offers can be out of date, a shop may close early, a quote may not be honoured, and the service can go down. We do not guarantee that what you see on a shop’s page is correct at the moment you read it.

TO BE COMPLETED BY THE OPERATOR — the limitation of liability and the disclaimer of warranties that your lawyer and your jurisdiction call for. What is written above is a plain-English description of how the product behaves, not a drafted clause, and it has deliberately not been dressed up as one.

What we collect and why is set out in the privacy policy, which forms part of these terms and is published at www.mohalla.shop/privacy.

We may change these terms; the current version is always the one published here, with the date at the top. You can stop using the service at any time and ask us to delete your account. We may end access to an account that breaks these terms.

These terms are governed by the laws of India. The courts at Lucknow, Uttar Pradesh have exclusive jurisdiction over any dispute arising out of them or out of your use of Mohalla Shop.

Notices to us go to admin@mohalla.shop or to AIPath DigiNext, 659, Ganga Vihar, Lucknow 226101, Uttar Pradesh, India.